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Web hosting Service agreement
VisualVision's VisionHost™ provides services to clients all around the world.  
VisionHost has the responsibility to protect each client and provide them with the best services available. The following guidelines were designed to insure these services. 
All services provided by VisionHost may be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any United States Federal, State or City law is prohibited. This includes, but is not limited to: copyrighted material, material we judge to be threatening or obscene, unlicensed software or files, or material protected by trade secret and other statue. The subscriber agrees to indemnify and hold harmless VisionHost from any claims resulting from the use of the service which damages the subscriber or any other party. 
Examples of non-acceptable content or links 
   * Pirated software 
   * "Illegal MP3's" 
   * Hackers programs or archives 
   * Warez Sites 
   * Pornography 
VisionHost will be the sole arbiter as to what constitutes a violation of this provision. 
Traffic/Hits & Server Resource Usage: 
Your account is limited to the alotted bandwidth/data transfer included with your selected package. To maintain the integrity of our service the following traffic/usage limitations apply. 
   * Sites with banners, graphics or cgi's running from their domain being used on other domains. 
   * Sites with immense graphic archives or galleries. 
   * Sites offering immense download archives, such as .zip, .tar, .ra and .GZ. 
   * Sites running large chat room gatherings. 
   * Sites using more than 20% of system resources 
If you go above your limits, your account may be suspended, or required to be upgraded, or, VisionHost may move your site to a different server, to reduce the load on the server you are currently residing... VisionHost will be the sole arbiter as to what constitutes a violation of usage limitations. Bandwidth/data transfer will go unmonitored until you reach your account limit, then normal over-usage data transfer costs will apply. At any time VisionHost may move your site to a different server, to reduce the load on the server you are currently residing... 
VisionHost currently does not allow IRC or IRC bots to be operated on our servers. 
Multiple Connections: 
Multiple telnet and ftp sessions are allowed, on a single hosting account. 
Idle Timeouts: 
VisionHost may disconnect any idle connection to the network. 
Average timeouts are: 
FTP - 300 seconds 
Telnet - 2 hours 
Commercial Advertising - Email: 
Spamming, or the sending of unsolicited email, from a VisionHost server or using an email address that is maintained on a VisionHost machine is STRICTLY prohibited. For general reference, we consider spam any email that is sent to more than 10 people at a time that did not ask for it to be sent to them. 
VisionHost will be the sole arbiter as to what constitutes a violation of this provision. Opt-In email is acceptable, as long as Opt-Out/Removal request are fully honored. Please make an effort to limit outgoing mail on your account to no more than 1000 pieces per DAY and no more than 10 pieces per minute. Many times we have seen sites push over 1000 emails in one hit, this causes extreme server loads and prevents other people from accessing server services. Large mailings are preferred to be sent from the hours of 12AM - 8AM EST. Sites with large mailing databases, need to be placed on dedicated server or VPS platform. 
Server Abuse: 
Any attempts to undermine or cause harm to a VisionHost server or customer of VisionHost is strictly prohibited. VisionHost will pursue legal action to the fullest extent for all abuse of the VisionHost Network. 
If any terms or conditions are failed to be followed it will result in grounds for account suspension or de-activation. VisionHost reserves the right to remove any account without prior notice. If VisionHost deactivates your account(s) for violating policy, your will forfeit your rights to a refund...and none will be given. No refunds for advance payments, on de-activated accounts. Normal policy is a warning first, and account de-activation the second offense. Serious offenses may cause immediate de-activation. 
Privacy Policy 
VisionHost respects the privacy of every individual who visits our Web sites. 
VisionHost  will not collect any personally-identifiable information about you (that is, your name, address, telephone number, or email address) unless you provide it to us voluntarily. 
The following are some examples of when VisionHost  may require that you provide personally-identifiable information: 
* to complete an online order for a product or service 
* to enter an online contest or sweepstakes (if you do not wish to complete an online contest or sweepstakes form, we will always provide an option for you to enter by mailing a 3 x 5 card to a specific address) 
* to request more information about new or current VisionHost products or services 
If you do not want your personally-identifiable information collected, please do not submit it to us. If you have already submitted this information and would like for us to remove it from our records, please contact us (click here). We will use reasonable efforts to delete your information from our existing files. 
When you do provide us with personally-identifiable information, we may use that information in the following ways, unless stated otherwise: 
* we may store and process that information to better understand all customer needs and how we can improve our products and services for all customers 
* we may use that information to contact you with new promotions and announcements if you have previously provided your permission and if the promotions and announcements are in your interest 
* we may contact you if we have questions about your account 
VisionHost  will not sell personally-identifiable information to third parties, unless stated at the time of collection. We may share information with business partners. We are committed to giving you the choice whether or not we use your information for marketing purposes or share information with business partners in full respect of the law. 
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